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RETURNS AND EXCHANGES

All items are handmade and hand dyed with LOVE. As with all forms of handmade art, there will be variations in color and pattern and no two pieces will ever be the same. That is the beauty of tie dye and something we wholeheartedly celebrate at Ruli N Rylan! 

 

All items are CUSTOM and FINAL SALE. *No refunds will be issued* 

 

Should you encounter a manufacturing issue with a product or your product is unwearable upon receipt, please contact us within 24 hours so we can discuss options. 

 

Size charts have been provided for all garments. Sizing discrepancies have been indicated where necessary. The purchaser is responsible for picking the correct size garment. Ruli N Rylan is not responsible for items too small or too large. All items are custom and there are no exchanges or refunds. 

 

WASHING AND CARE INSTRUCTIONS

 

All personalized items should be washed inside out on a delicate/cold cycle. Absolutely no stain lifters should be used. As with all delicate items, we recommend hanging garments to dry. The vinyl used for personalization is extremely heat sensitive and will melt in a hot dryer.  

 

All tie dyed garments have been rinsed cold to hot three times and washed in a regular cycle twice before being shipped to you. We still recommend washing an additional time separate from other items to ensure there is no bleeding of color on other garments. Dry as you normally would.

 

Please keep in mind items are made of very high amounts of cotton and some shrinking may occur. 

 

Ruli N Rylan is not responsible for items that have been damaged during the washing process.

 

CONTACTING THE COMPANY 

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All messages are responded to within 24 hours. On occasion it may take us longer to get back to you. Please know that we have seen your message and will reply at our earliest possible convenience.

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